Solutions
Create employee experiences that connect, inform, and engage
A fragmented digital workplace costs you more than you think.
Most enterprises know this is a problem. Fewer have solved it — not because the technology doesn't exist, but because technology alone was never going to be enough.
Without a grounded understanding of how employees actually experience their digital workplace today, even the best platform becomes another underused tool. Communications teams unable to reach people who have stopped looking. HR unable to surface information when and to whom it matters most. Employees who find the system clunky, invisible, or simply irrelevant.
The costs are rarely invisible for long.
Productivity lost to information that is hard to find. Engagement that erodes steadily, then suddenly. IT support costs that multiply.
How we help
Whitespace brings a human-centered approach to every digital employee experience engagement.
We start by getting close to your employees — using qualitative research to develop a grounded understanding of how they experience their digital workplace today. Where do they go to find information? Where do they give up? What gets in the way of feeling connected to the organization they work for?
As an official LumApps partner, we combine platform expertise with consultancy rigor to ensure your investment is configured, designed, and rolled out in a way that creates lasting value — working alongside your HR Tech, internal communications, and IT teams from strategy through to adoption.
What you can expect
A clear picture of your current employee experience
Before anything is redesigned or replaced, we develop an evidence-based understanding of how your employees experience their digital workplace today — the moments that work, the moments that don’t, and the gaps that matter most.
A DEX strategy built around your people
We help you define what a great digital employee experience looks like for your specific workforce — grounded in research, aligned with your organizational goals, and realistic about what your teams can deliver.
A platform implementation that reflects your people’s needs
Whether you are implementing LumApps or rethinking an existing platform, we ensure the design and configuration reflect how your employees actually work — not just how the vendor imagined they might.
Communications and content that reach people
We help your internal communications teams design the content strategies, information architectures, and channel approaches that get the right information to the right people at the right moment.
An adoption program that creates genuine engagement
We design and deliver the change management and communications program that moves employees from awareness to genuine, sustained engagement with their new digital workplace.
Measurement that demonstrates real impact
We help you define and track the employee experience metrics that matter — from adoption rates and engagement scores to the qualitative signals that tell you whether the experience is actually working.
Whitespace services
Discovery research & voice of the employee
Qualitative and quantitative research that surfaces the real experiences, frustrations, and needs of your workforce — the foundation for every design and implementation decision that follows.
DEX strategy & roadmap
We help you define a clear, evidence-based vision for your digital employee experience and build a realistic roadmap to get there — aligned with your HR, communications, and technology strategies.
Service design
End-to-end design of the employee journeys, information flows, and digital touchpoints that shape how people experience your organization every day.
LumApps implementation
As an official LumApps partner, we design, configure, and implement the platform to reflect your brand, content strategy, and your workforce's needs — so it is adopted, not just installed.
Information architecture & content strategy
We help you design the structures, taxonomies, and content approaches that make your digital workplace easy to navigate and genuinely useful for the people inside it.
Change management & user adoption
A structured program that helps your employees understand, embrace, and engage with their new digital workplace — combining facilitation, communications, training, and coaching.
Impact measurement
We help you define what success looks like and put in place the frameworks to measure it — tracking adoption, engagement, and the employee experience outcomes that matter to your organization.
Why we chose LumApps
Choosing a technology partner is not a decision we take lightly. We only partner with platforms whose philosophy genuinely aligns with ours.
LumApps earned our confidence for two specific reasons.
First, their commitment to personalization and measurement. A digital employee experience that looks the same for everyone is not really an experience designed for anyone. LumApps makes it genuinely easy to deliver personalized content and services at scale — and to measure whether those experiences are actually landing. That combination of personalization and evidence is central to how we think about good design.
Second, their equal focus on the people managing the platform. Most DEX platforms are designed with the end employee in mind and often overlook content managers, communications teams, and HR administrators. LumApps takes the opposite view — investing heavily in making the experience of publishing, managing, and measuring content as intuitive as possible for the people responsible for it.
That philosophy — that the experience of every person who touches the platform matters — is exactly ours.
Ready to build a digital workplace your employees actually want to use?
Whether you are starting from scratch or already exploring LumApps, let’s talk about what a better employee experience could look like for your organization.
Talk to us about your employee experience