EADV
Enhancing member engagement with a new extranet portal
Case Study
At a glance
We worked with the European Academy of Dermatology & Venereology (EADV) to develop a cloud-based, user-friendly extranet portal that included 19 workshops, a technical architecture recommendation, Agile development, and extensive testing. The result: enhanced member engagement and operational efficiency.
Client
Sector
Health
Project
Member portal platform
Activities
Functional workshops
Design thinking workshops
Prototyping
Specifications
Infrastructure as code
Development
Integration
Testing
Training
Technologies
Serverless architecture: AWS
NoSQL database: DynamoDB
Headless CMS: Contentful
Form builder: Form.io
Front-end: React
Multiple complex workflows, one simple solution
At the beginning of the project, EADV had an aging portal for its members. Built gradually and without much coherence, it was becoming difficult for its members to find their way around, particularly regarding calls for applications.
EADV wanted a more prestigious and easier-to-use portal. Due to the complexity of the processes involved, a long series of 19 workshops was necessary to define the required functionality and the workflows for managing the calls for applications. Moreover, as EADV does not have internal IT resources, Whitespace recommended a serverless architecture to facilitate the implementation and maintenance of the infrastructure.
The development of the application was spread over a period of 10 months in Agile mode to keep flexibility in its realization. The development started well before the end of the workshops by focusing on the best-defined features. Great attention was paid to finishing and testing. No significant post-production bug has been reported to date.
Whitespace has been a game changer for our organization with the development of our membership portal. Their team was dedicated and provided expert guidance throughout the entire process. The end result is a seamless and intuitive platform that has greatly enhanced the experience for our members. We couldn't be more pleased with the work of Whitespace and highly recommend their services to anyone in need of a top-notch web agency.
Daniele Zedda, former Website and UX Manager, EADV (2023)
We’re satisfied with Whitespace as our IT supplier and platform provider. We've been working with them for years, and they’ve consistently been efficient and competent in meeting our needs. They respond quickly to issues of different types, understand our challenges, and offer practical solutions, which we truly appreciate.
Giancarlo Baffa, Website and UX Manager, EADV (2025)
Key stats
19
Design & Functional Workshops
7'000+
Members on the platform
10
Months of development
14'000
Professionals globally
Francis Martin
PMO & Senior Business Analyst
MyEADV is an exciting project as we are in charge of the full solution, building it from scratch on a serverless architecture. In particular, we had to considerably simplify their processes to make the application as easy to use as possible. The result is that a simple one-hour training course is sufficient for administrators to manage 10 different processes. The trust established with the client is a key element in the success of this solution.
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