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Employee Experience & Change Management.

Your people are your superpower

The pandemic and hybrid work have transformed the Digital Workplace, putting added pressure on IT and HR teams everywhere. From digital natives to C-suite execs, from back-office administrators to front-line workers, employees are demanding more from the systems and processes they encounter on the job.

At Whitespace, we work with our global clients to deliver excellence across their Employee Experience ecosystems. We are passionate about what goes on within organizations because we know it has a significant impact on the products and services that are delivered to the marketplace. Employee Experience and Customer Experience are two sides of the same coin.

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The human value chain

Poor employee experience leads to poor customer experience. To deliver value for the business, your employees need a modern workplace experience that is underpinned by a culture of human-centered design.

And yet, many employees are in constant battle with the processes and IT systems that they use on a daily basis. Productivity and retention hinge on these factors.

Fortunately, leading organizations are starting to put serious resources into Digital Employee Experience (DEX) and Business-to-Employee (B2E) solutions. This includes everything from modern intranets, to domain-specific business applications, to process innovation and change management.

Digital Workplace

Talk to us about your DEX initiatives.

Our work in
Employee Experience & Change Management

UX & Service Research

Understand user needs across departments and geographies

DEX Strategy & Planning

Create a vision and roadmap for a modern digital workplace

DEX Solution Delivery

Design and develop B2E solutions on Akumina, Microsoft Viva, and other DEX platforms

Governance & Change

Establish clear roles, drive adoption, monitor engagement, and accompany change

From our portfolio

voice-of-employee workshop
Massive voice-of-employee workshop for a Top 10 Pharma
pharma rep meeting doctors
External engagement system for a Top 10 Pharma
clinical trials
A Top 10 Pharma accelerates clinical trials with user-centric data analytics

Meet our expert

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Julia Borkenhagen

Julia Borkenhagen

Chief Experience Officer

Julia has over 20 years of experience in user experience research and design. Passionate about turning complex scenarios into intuitive experiences, she is a firm believer in a collaborative approach, bringing together business stakeholders, IT, and end-users.

Vision and strategy are the catalysts. What's also needed are practical ways to make everyone agents of change.

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