UX and chatbots – the fundamental things apply

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UX and chatbots The fundamental things apply Author: Julia Borkenhagen, CXO and Co-founder at Whitespace Date: 29 June 2018 We recently completed an employee-facing chatbot project for an international company with offices in every country in the world (except one). Working on this project, I found that while new deliverables were needed, the fundamentals of …

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